Virus scan + total backup
Clean the machine, and get your files somewhere safe.
How it works.
A full clean-up of viruses, malware and the browser hijackers that plant themselves in every browser you own.
Crucially, your files get backed up as part of the job — because the moment you most want a backup is the moment you find out you have not got one.
I will also set things up so it keeps backing up afterwards without you having to remember.
What’s included.
- A full clean of viruses, malware and the browser hijackers that reinstall themselves in every browser
- Your files backed up as part of the job, not offered as an extra
- Ongoing backup set up so it keeps running without you remembering
- A check on what got in and how, so the same door is not left open
When you don’t need this
If you have been locked out of an account rather than infected, that is a different job — see "Been hacked?", which is about recovering access rather than cleaning a machine.
What people ask.
Why is a backup part of a virus job?
Because the moment you most want a backup is the moment you find out you have not got one. Cleaning a machine occasionally goes wrong, and ransomware makes the question urgent. Backing up first is just sense.
Will I lose anything?
The point of backing up first is that you do not. If something is beyond saving I will tell you before I touch it, not after.
Other things I do.
PC diagnostic & repair
Find out what is actually wrong, then fix it.
- A full look at what the machine is actually doing, not a guess from the symptoms
- A written price before any work starts, and no work without your say-so
Speed up my PC
For machines that take five minutes to think about opening a browser.
- Finding out which of the three usual culprits it actually is: the drive, the startup load, or genuinely not enough memory
- Clearing what is starting up in the background that should not be
Been hacked?
Accounts recovered, machine cleaned, everything locked back down.
- Getting you back into the accounts you have lost access to
- The machine collected and cleaned properly at the workshop, then returned
Data recovery
Photos, documents and files off a drive that will not cooperate.
- An honest assessment of the odds before you commit to anything
- Recovery from failed and failing drives, deleted files, and machines that will not start
Screens, batteries & parts fitted
Cracked screens, dying batteries, worn-out parts replaced.
- Sourcing the right part for the machine you actually have, including older kit
- The part priced and agreed before I order anything
New PC home setup + teaching
New computer set up properly, and shown to you properly.
- Everything moved across: files, photos, email, printers, bookmarks and passwords
- The pre-installed rubbish removed and the machine set up the way you want it
No surprises on the bill.
Virus scan + total backup — £75–£125, agreed before I start. Where parts are needed they're quoted before fitting, and if it isn't worth doing, I'll say so.
Call 07971 331814Or send me a message
I answer everything myself, usually the same day. Leave a phone number or an email — whichever suits you.