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Computer help in Collier Row.

Collier Row is largely residential and close enough that same-day visits are usually straightforward. It is one of the areas where I most often end up doing the job on the spot rather than taking anything away.

Ten minutes or so from Harold Hill. I come to you, you drop it in, or I collect and return — whichever suits.

Local knowledge

What Collier Row houses are like to work in.

Suburban housing on quieter streets, a good number of them family homes where one computer does everything for everyone. Shared machines age differently: more accounts, more installed software, more chances for something to go wrong, and far more that gets lost if the drive fails.

What comes up most here

  • Shared family computers that have slowed to a crawl
  • Printers that have stopped talking to the laptop after an update
  • Getting a proper backup running so a failure stops being a disaster
Most asked for in Collier Row

The jobs I do most round here.

Speed up my PC

For machines that take five minutes to think about opening a browser.

  • Finding out which of the three usual culprits it actually is: the drive, the startup load, or genuinely not enough memory
  • Clearing what is starting up in the background that should not be
  • A health check on the drive, because "slow" is often "failing"
£99

Printer & scanner pairing

Getting the printer talking to everything in the house.

  • The printer connected to every computer, phone and tablet in the house
  • Scanning to email or to a folder set up and actually tested
  • Wireless printing working from the sofa, not just the desk
£75 + printer

Virus scan + total backup

Clean the machine, and get your files somewhere safe.

  • A full clean of viruses, malware and the browser hijackers that reinstall themselves in every browser
  • Your files backed up as part of the job, not offered as an extra
  • Ongoing backup set up so it keeps running without you remembering
£75–£125

Also in Collier Row: PC diagnostic & repair, Been hacked?, Data recovery, Screens, batteries & parts fitted. Everything I do and what it costs →

Questions

Asked a lot in Collier Row.

The family computer is unusably slow. Is it worth fixing?

Usually yes, and usually for far less than replacing it. It is normally a failing drive, too much starting up in the background, or not enough memory — I will tell you which before you spend anything.

Do you set up backups?

As part of most jobs, and I will set it so it keeps running without you having to remember. The moment you most want a backup is the moment you discover you have not got one.

In Collier Row and stuck?

Ten minutes or so from Harold Hill. Tell me what it's doing and I'll tell you what it needs — before anything is booked.

Call 07971 331814

Or send me a message

I answer everything myself, usually the same day. Leave a phone number or an email — whichever suits you.

Just leave a phone number or an email so I can get back to you.

Prefer to talk? 07971 331814 · WhatsApp · david@hagontechdesk.co.uk