Computer help in Pilgrims Hatch.
Pilgrims Hatch sits just north of Brentwood, at the outer edge of what I cover. Worth a visit all the same, and if a machine needs proper bench time I will collect it rather than have you drive over.
Around twenty minutes. I come to you, you drop it in, or I collect and return — whichever suits.
What Pilgrims Hatch houses are like to work in.
Quieter residential streets on the edge of open country. Broadband speeds vary more here than closer in, which matters: a connection that is genuinely slow at the line needs a different conversation from a house where the WiFi is simply not reaching.
What comes up most here
- Working out whether the problem is the line or the WiFi before spending anything
- Collections, so an out-of-the-way visit does not become two
- Full setups done properly in a single trip
The jobs I do most round here.
PC diagnostic & repair
Find out what is actually wrong, then fix it.
- A full look at what the machine is actually doing, not a guess from the symptoms
- A written price before any work starts, and no work without your say-so
- The repair itself where it is a repair, and a straight answer where it is not
Collect & return
I come and get it, and bring it back working.
- Collection from your door at a time that suits
- The work done properly on the bench rather than rushed on a worktop
- Being told what I find before anything chargeable happens
WiFi & network sorted
For WiFi that drops out or will not reach the back of the house.
- Finding out where the signal actually fails rather than guessing
- Telling apart the three different problems: weak signal, congestion, and a slow line
- Repositioning, mesh units or wiring — whichever the house actually needs
Also in Pilgrims Hatch: Speed up my PC, Virus scan + total backup, Been hacked?, Data recovery. Everything I do and what it costs →
Asked a lot in Pilgrims Hatch.
Is my internet slow, or is it my computer?
Worth establishing before you pay anyone for anything. I test the line, the WiFi and the machine separately — they are three different problems with three different fixes, and people routinely buy the wrong one.
Will you come out this far?
Yes. It is the edge of my patch so it wants planning rather than a same-day dash, and collection is often the more sensible option.
I also cover these.
In Pilgrims Hatch and stuck?
Around twenty minutes. Tell me what it's doing and I'll tell you what it needs — before anything is booked.
Call 07971 331814Or send me a message
I answer everything myself, usually the same day. Leave a phone number or an email — whichever suits you.