broken? sorted.
Most repairs done the same day you call. Fixed prices, no hidden extras — you know exactly what it costs before I start. Drop-off preferred: bring your machine to me and pay a reduced workshop rate. Can't get away? I'll collect it and bring it back too — a popular, bespoke local service.
Fix it, fast.
Whatever it's doing — or not doing — I'll get to the bottom of it. Where parts are needed, they're always quoted before fitting — no surprises.
Collect & Return
Too busy, no transport, or just don't fancy lugging a tower down the stairs — I'll come and collect your machine, sort it properly at the workshop, and bring it straight back to you. Anywhere within 15 minutes of Harold Hill is covered by the £75 starting price — a little further out, and it's simply +10% (£7.50) on top for every extra mile.
- Collected from your door
- Fixed properly at the workshop
- Delivered back to you
PC diagnostic & repair
Won't start, blue screens, crashing, overheating, running rough — up to an hour at your home covering whatever's needed: faults fixed, printers and scanners plugged in, new memory fitted.
- Up to an hour onsite
- Same day where possible
- Fixed price, agreed up front — parts quoted before fitting
- Drop-off preferred — reduced rate £49.99/hr
Speed up my PC
A proper clean, inside and out. The case opened up and the dust cleared from fans and cooling, then the system itself organised — junk stripped out, storage and startup tuned — for speed today and longevity down the line.
- Physical clean inside the machine
- Feels like a new machine
- Extends your PC's life
- Drop-off preferred — it's done properly on the bench
Virus scan + total backup
A complete virus and malware clean, then 100% of your system backed up to the cloud — set up on your own account, with automatic timed backups of your choice, so you never lose a photo, file or password again.
- Full system scan and clean
- 100% cloud backup, on your own account
- Auto backups on your schedule
Been hacked?
Strange pop-ups, accounts you can't get into, passwords or money at risk — don't sit on it. We collect your machine, bring it to the workshop, upgrade, fix or clean it with the latest AI crawling technology, and return it the same day.
- Collected from you, returned the same day
- Latest AI crawling technology, every trace removed
- Upgraded, fixed or cleaned as needed
Data recovery
Dead hard drive, machine that won't start, photos and documents you thought were gone — drop it in and I'll take a look at what can be saved before anything is agreed.
- Photos, documents, the lot
- Free look at the drive when dropped off
- Recovery quoted before any work starts
Screens, batteries & parts fitted
Cracked laptop screen, battery that dies by lunchtime, worn keyboard — the right part found, matched to manufacturer's spec, and fitted at the workshop rate.
- Any make, any model
- Part quoted before you commit
- Fitted on the bench
The jobs nobody has time for.
Bring me the fiddly stuff. It's what I'm for.
New PC home setup + teaching
Your new PC or laptop set up completely — files moved over, email, passwords, printer, the software you actually need — then a full hour of unhurried teaching on your own machine.
- Home visit — done at yours, not the workshop
- Everything transferred and working
- 1 hour's teaching included
- Email, printing, scanning — your list
Printer & scanner pairing
The most annoying job in computing, done for you. Printing and scanning working from every phone, tablet and computer in the house.
- One onsite visit
- All your devices connected
Part search — any part, any machine
Fan, screen, keyboard, board, charger — I track down the right part and match it to the manufacturer's spec so you don't buy the wrong thing twice.
- Any make, any model
- Matched to manufacturer spec
- Fitting quoted separately if you want it
We fill out your forms for you
Government forms, applications, renewals, registrations — done with you or for you, properly, first time. Handled online or over the phone, or while I'm with you on a visit.
- Any online form
- Done online, by phone, or during a visit
Online advice — PC or AI
A booked half hour with me, online. Perfect for quick questions, second opinions and "how do I…?" — no call-out needed.
- Book a slot that suits you
- PC problems or AI questions
WiFi & network sorted
Slow WiFi, dead spots, devices that won't connect — your router set up properly and the whole house covered.
- Router and network set up right
- Dead spots fixed
- Every device connected
Three steps. That's it.
Call or WhatsApp
Tell me what's wrong in your own words. I'll tell you straight what it's likely to be and what it'll cost.
I come to you, you drop in, or I collect
Up to an hour at yours, same-day where possible. Prefer to drop it in? That's the cheaper way — just £49.99 an hour. Can't manage either? I'll collect it and bring it back — a bespoke service, priced to the job.
Done properly
You pay the price we agreed — no extras, no surprises. And if the machine's beyond saving, I'll tell you straight and talk you through what's next.
Something else on the blink?
If it's got a plug or a screen, it's worth a call. If I can't help, I'll tell you who can.
Call 07502 285071